We deliver results across industries.

Across every industry, using QContact can dramatically improve the customer experience whilst reducing handling time and cost.

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Retail and

E-Commerce.

Turn the burden of handling customer enquiries into an opportunity - decrease return rates whilst increasing cart conversions.

  • Communicate across channels
  • Deep two-way integration with your e-commerce platform
  • Self-service options to handle enquiries 24x7
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Financial Services.

Ensure compliance at all stages of sales and service with 100% call recording, quality assurance suite and PCI Compliance

  • Instant one-click call recordings
  • PCI Compliance
  • Quality Assurance Suite
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Travel & Entertainment.

Give your clients the ability to communicate when they want, how they want - especially useful when they're on different timezones and limited access to phone or email.

  • Every communication channel in one unified interface
  • Deep two-way integration with your CRM, ticketing and other backend systems
  • Skills based routing - great for multilingual teams
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Public Sector.

Consumers expect the same level of service and ease of use they now experience with other companies to also apply to public services. With QContact you can help greatly improve the customer experience.

  • Beyond just the phone - offer service across channels
  • Automated Self Service - offer service outside of office hours
  • Reliable & Secure - you can rely on us


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Healthcare.

From admissions to customer service - we provide a HIPAA compliant solution for all your patient communication needs.

  • Faster admits with streamlined admissions process
  • Painless co-ordination and communication across departments
  • Real-time report and source tracking to ensure maximum conversion and no lost leads

Ready to get started?
Get in touch or ask for a free demo today