From Sales to Service - we offer a complete package

Across every use-case, customers want the same - a great experience. By using QContact you can deliver an outstanding experience whilst reducing your cost of handling each interaction.

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Customer Care.

Help increase first call resolution and customer satisfaction ratings by providing self-service and a unified customer interface to your agents

  • Automatic NPS/CSAT surveys
  • Deep two-way integration with CRM, e-commerce and billing systems
  • Self-Service including IVR & AI technologies
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Sales Teams.

Ensure your sales reps are maximising every opportunity as well as keeping on top of them with real-time reporting

  • Live Reporting, Coaching and Monitoring
  • Deep two-way integration with your CRM
  • Pull leads real-time from advertising campaigns
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Technical Support.

By offering chat-bot AI functionality for common issues and automated routing to the correct department, you can save time and money on supporting your customers.

  • Advanced AI Self-Service across voice, text and live chat
  • Built-in case & ticket management
  • Automated self-learning interaction routing

Ready to get started?
Get in touch or ask for a free demo today