Across every use-case, customers want the same - a great experience. By using QContact you can deliver an outstanding experience whilst reducing your cost of handling each interaction.
Help increase first call resolution and customer satisfaction ratings by providing self-service and a unified customer interface to your agents
Ensure your sales reps are maximising every opportunity as well as keeping on top of them with real-time reporting
By offering chat-bot AI functionality for common issues and automated routing to the correct department, you can save time and money on supporting your customers.