Whatever your problem or question, we're here for you every step of the way

We offer a complete support package for all our customers – whether you wish to email us, call us or just start a webchat with us – we’re here for you.

Agent with maximum performance

Complete Assistance

Whether you are experiencing a technical issue or just need to know how you go about solving something, we can help you. Whether you are looking for business hours support or 24 hours per day, we can help.

Complete Documentation

We provide comprehensive documentation of both how to use our product as well as full details of every function you can call from our API. Together with helpful video tutorials, on-site training, and regular webinars your team can be feel comfortable using our product.

Complete Setup

You can choose to sign up online and setup your system yourself, or we can help you get everything setup for you. The choice is yours and there are no additional fees if you require our assistance in setup.

Explore the complete feature set

Inbound Enquiry Handling

Route your incoming enquiries to the right team with our powerful unified Automatic Call Distribution (ACD) complete skills based routing and multiple allocation strategies.

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Outbound Dialling

Whether you make a few outbound calls per day or hundreds of thousands, we have you covered with our complete Outbound dialling solution.

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Self-Service Options

Our unique multi-channel self-service tool allows you to write a single self-service script and use it instantly across all channels.

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CRM Integration

By deeply integrating into the market leading CRM systems as well as providing a complete API, you can ensure your contact centre runs at maximum productivity.

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Data Security

All your data is encrypted both in transit between you and our data centre as well as within our data centres. All our services are fully GDPR compliant.

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Ease of Management

Every part of our complete solution is customisable by your managers – no need for wait months for IT to make the changes.

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Reporting Suite

A complete reporting suite is provided with real-time results returned in seconds not hours. Complete 360 degree real-time visibility of your contact centre.

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Support & Documentation

We provide a range of support packages covering you 24x7 365 days per year.

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System Reliability

By utilising redundant infrastructure we ensure maximum uptime for your contact centre. We are also able to offer SLAs.

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Ready to get started?
Get in touch or ask for a free demo today