Everything you need to sell, support, and excel.

All communication channels. All your customer information. One single unified interface.

img2

Lead Handling.

Ensure that your sales agents immediately reach out to hot leads no matter what channel they come from.

  • Automatic import from Website, Facebook & Instagram
  • Instant Callback
img1

Customer Interactions.

Whether your customers want to call, text, email, chat or send a social message to you - we bring everything into one unified interface

img2

E-signatures.

Allow your customers to electronically sign your documents from their desktop or mobile for a quicker sales cycle.

  • Sign from mobile or desktop
  • Instant feedback
  • Signed documents automatically imported
  • No third-party subscription required
img1

No lost leads.

Built-in diary system allows your staff to effectively manage callbacks and tasks.

  • Full diary
  • Multiple time-zones
  • Automated Reminders
img2

Automated Dialling.

With power, predictive and preview options you can guarantee optimum efficiency for your campaigns.

  • Dynamically load leads from your CRM
  • Filter numbers against internal and national do-not-call lists
  • Fully Ofcom & FCC Compliant
img1

CRM Integration.

Salesforce, Shopify, Xero, Dynamics and more – deep two-way integration helps to streamline business processes and remove need for any double entry.

  • Pull customer information
  • Push call logs & recordings
  • Perform actions such as refunds and exchanges direct direct from QContact
  • Full customer history in one interface
img2

Artificial Intelligence.

With voice recognition and chat bots you can provide service 24 hours per day without the expense of additional staff.

  • Latest in AI technology
  • Speech Recognition
  • Neural Networks & Machine Learning
img1

Reporting Suite.

Get real-time and historical reports on all activity at the click of a button, no long waiting times or out of date information.

  • Complete set of reports
  • Custom Reporting
  • One-click Excel export
img2

Quality Assurance.

Instantly listen to live calls and call recordings and create your own scorecards to ensure your team remain compliant.

  • Scorecard Editor
  • Instant Agent Feedback
  • One-click call-recordings
img1

PCI Compliance.

Protect cardholder information and ensure compliance with PCI regulations.

  • Recording Controls
  • Secure IVR Payment Capture
img2

HIPPA Compliance.

Protect sensitive patient information and ensure compliance with HIPPA regulations.

  • US data sovereignty
  • Able to sign Business Agreement
  • Cyber Liability Insurance

Ready to get started?
Get in touch or ask for a free demo today